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Changing Company Settings

Last Updated: February 3, 2025

Everything about your Forth Partner offering can be customised. You can change this at any stage after your Onboarding Setup.

Company Settings lets you edit the following settings:

  • Company Name
  • Email Address
  • Phone Number
  • Company Logo
  • Store Main Heading
  • Store Main Copy
  • Store Header Image
  • Store Theme

Navigating to Company Settings

Once logged into your Forth Partner portal, press the name of your business in the top left of the screen.

This will drop-down a menu of options. Select Company Settings.

Editing Company Info

The first section displayed is your Company Info:

  • Company Name
  • Company Email Address
  • Company Phone Number
Solutions companyInfo

To edit, simply type in the text box and press Save in the top right of the screen:

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What are these settings for?

  • Company Name – This is used to name your Store and your Forth Partner portal. This is also how our Technical Support team will be able to locate your portal.
  • Email Address – We will send any system notifications to this address (ie. when a Test Result for one of your clients is ready)
  • Company Phone Number – We will use this number if our Technical Support or Clinical Team need to contact you.

Adding/Changing my company logo

Once navigated to the Company Settings screen, you will see your current company logo to the right of the screen:

Solutions ChangingLogo

To change the logo, press the Upload button and select the file from your computer.

Press Save in the top right of the screen:

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Please Note: Your logo file needs to be less than 5MB in size. We also recommend a square ratio for the best look and feel of your Store.

Learn More: How to customise your Store

If you have any questions or issues with your Company Info, please contact Technical Support using the form on this page.

We are dedicated to supporting you and your clients on their health journey. Need assistance? We are happy to help!

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